All | Free Call Center Planning Related Software Downloads

AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements. You can use AnswerWIN to forecast service sevel, lost calls, average spped of answer, agent occupation, and to determine an optimal number of agents by finding the optimal balance between lost calls...

DOWNLOAD GET FULL VER Cost: $648.00 USD, 498.00 EUR
License: Shareware
Size: 2.1 MB
Download Counter: 11

Released: February 08, 2007 | Added: December 01, 2008 | Viewed: 1627

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive...

DOWNLOAD Cost: $0.00 USD
License: Freeware
Size: 263.7 KB
Download Counter: 128

Released: September 23, 2008 | Added: November 30, 2008 | Viewed: 2015

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording....

DOWNLOAD GET FULL VER Cost: $39.95 USD, 39.95 EUR
License: Shareware
Size: 2.3 MB
Download Counter: 291

Released: March 01, 2007 | Added: March 04, 2007 | Viewed: 3390

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the...

DOWNLOAD GET FULL VER Cost: $149.00 USD
License: Shareware
Size: 4.7 MB
Download Counter: 39

Released: February 17, 2005 | Added: February 20, 2005 | Viewed: 2005

Recording telephone conversations is essential nowadays. With a hard-copy of a telephone call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your...

DOWNLOAD GET FULL VER Cost: $34.95 USD
License: Shareware
Size: 337.1 KB
Download Counter: 29

Released: February 05, 2007 | Added: February 08, 2007 | Viewed: 1941

PlanningForce is a rich application which offers, through a simple and logical methodology, the most advanced features in the field of program management, project planning and resource scheduling. In a first stage, PlanningForce focuses on planning simulations, decision makings and progress...

DOWNLOAD GET FULL VER Cost: $350.00 USD
License: Demo
Size: 81.7 MB
Download Counter: 15

Released: October 03, 2008 | Added: January 09, 2009 | Viewed: 2685

TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer...

DOWNLOAD GET FULL VER Cost: $26.90 USD, 19.90 EUR
License: Shareware
Size: 4.7 MB
Download Counter: 9

Released: February 24, 2007 | Added: February 27, 2007 | Viewed: 1563

Phone recorder and Voice Mail center: Phone Recorder Plus 1.1 is a software allows you recording many hours of phone calls and save them into professional log. also, Phone Recorder Plus supports with full answering machine features. general point: Automatically records incoming calls, Records...

DOWNLOAD GET FULL VER Cost: $49.00 USD
License: Shareware
Size: 1.4 MB
Download Counter: 61

Released: February 20, 2007 | Added: February 23, 2007 | Viewed: 3425

Yapp the project calculator, Keep track of what to do and who's doing it. Rule based planning allows you to get some real help not only a controlled drawing environment. Most other project planning tools are ok drawing environments but they fail in coordinating available resources and their use....

DOWNLOAD GET FULL VER Cost: $50.00 USD
License: Shareware
Size: 6.6 MB
Download Counter: 4

Released: May 10, 2003 | Added: May 13, 2003 | Viewed: 2007

Dictation Buddy is a Windows based program that records your voice from a microphone or telephone connection and saves the recording as a compressed sound file that you can play, edit, send, or publish. Dictation Buddy can be used to transcribe a recording or to record phone conversations from...

DOWNLOAD GET FULL VER Cost: $32.95 USD
License: Shareware
Size: 809.5 KB
Download Counter: 18

Released: December 10, 2001 | Added: January 01, 2005 | Viewed: 1849

CleverCell Phone Manager is an easy-to-use logging, multimedia and synchronization software designed for mobile phones. Every cell phone owner can take advantage of using this software! Program can automatically log and synchronize data of your GSM phone with PC. It also has Multimedia Center for...

DOWNLOAD GET FULL VER Cost: $24.95 USD
License: Shareware
Size: 1.2 MB
Download Counter: 7

Released: February 25, 2005 | Added: February 28, 2005 | Viewed: 1446

WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external...

DOWNLOAD GET FULL VER Cost: $7.00 USD
License: Shareware
Size: 1.4 MB
Download Counter: 26

Released: December 28, 2006 | Added: December 31, 2006 | Viewed: 2299

An easy to use planner software No learning-curve. No limit on the planning numbers. Intuitive.Efficient.Time Saving.Money Saving. Planning staff & employee trip, travel, event, vacation, schedule, work, project, meeting, daily work, ... Are you still looking for a planner for yourself or...

DOWNLOAD GET FULL VER Cost: $66.00 USD
License: Shareware
Size: 6.0 MB
Download Counter: 38

Released: April 20, 2005 | Added: April 23, 2005 | Viewed: 2719

Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call,...

DOWNLOAD GET FULL VER Cost: $22.50 USD
License: Shareware
Size: 920.8 KB
Download Counter: 22

Released: February 20, 2007 | Added: February 23, 2007 | Viewed: 1767

FormaLog offers many options such as: -> Centralized Resources Management: Gain time -> Easy Information Access: Efficiency -> Integrated Document Management: Create and re-use -> Teaching Material Management: The end to being out of stocks -> Training Catalogue Management: Flexibility ->...

DOWNLOAD GET FULL VER Cost: $199.00 USD, 149.00 EUR
License: Commercial
Size: 4.2 MB
Download Counter: 26

Released: September 01, 2005 | Added: September 04, 2005 | Viewed: 2658

For Teamwork Planner we went back to the basics of project planning and created something that allows you to focus on the planning itself again, not the planning tool. In minutes Teamwork Planner answers the most important question you have: what will be my milestones given the tasks ahead and...

DOWNLOAD GET FULL VER Cost: $99.00 USD, 79.00 EUR
License: Shareware
Size: 7.3 MB
Download Counter: 14

Released: May 26, 2010 | Added: May 31, 2010 | Viewed: 1930

Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. Bluetooth PC Dialer has been developed to solve this issue. With Bluetooth PC Dialer a phone call is never more then one click away independent of where the number is located. Bluetooth...

DOWNLOAD GET FULL VER Cost: $9.95 USD
License: Shareware
Size: 2.4 MB
Download Counter: 256

Released: December 01, 2005 | Added: December 04, 2005 | Viewed: 2839

Salary Survey research saves subscribers time and expense, providing analyses of competitive pay for over 5,000 jobs defined by area, industry, and organization size. Six thousand corporate subscribers, including 85% of US Fortune 500 companies, use Assessor data in planning salaries (some for...

DOWNLOAD Cost: $0.00 USD
License: Freeware
Size: 20.3 MB
Download Counter: 8

Released: December 01, 2007 | Added: December 24, 2007 | Viewed: 1717

Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in...

DOWNLOAD GET FULL VER Cost: $35.00 USD
License: Shareware
Size: 1.8 MB
Download Counter: 44

Released: August 22, 2005 | Added: August 25, 2005 | Viewed: 3164

Do you want to see all of your screen savers at once and choose the best? Use Screen Saver Center to preview and configurate screen savers. In addition, you can start default screen saver with double click and lock-up Win XP or Win 2k. Designed as system tray icon, Screen Saver Center provide...

DOWNLOAD GET FULL VER Cost: $14.95 USD
License: Shareware
Size: 136.0 KB
Download Counter: 37

Released: October 01, 2002 | Added: January 01, 2003 | Viewed: 3409