Request Tracker

Request Tracker 3.1

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Call Center | Call Management | Crm | Customer Database | Customer Management | Customer Relations Management | Customer Service | Database Management | Email Customer Service | Help Desk | Helpdesk | Order Management | Resource Management | Service Management | Time | Time Management | Work Order

•  LBE Web Helpdesk - Help Desk software designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine.Features:Operator and end-user access. Automatic escalation. Email notification. etc
•  DEKSI CRM - DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution.
•  DEKSI CRM for Linux - DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution.
•  Global Site Support - Customer Relationship Management Solution , Email Tracking / Incident Management, Staff logins with role based security, Timesheet management and reporting , Any languages and double-byte character sets , Comprehensive issue tracking systems.
•  Radix - Radix enables you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use.
•  rapidHELP - rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
•  Daffodil CRM - Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise.
•  CRM-Express Professional - CRM-Express is the latest in CRM (Customer Relationship Management) software. CRM-Express can manage your marketing, customers, sales and orders. Features include SMS abilities, Email Client, Calendar, Address Book, My work day, Invoicing
•  phulmonty - PHULmonty integrates the following functions to aid in business operations, and CRM: Order Entry Account and payment on account management Order invoices and Account Statements A real time online Sales Monitor
•  Easy-CSS - For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. The request may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling.