All | Free Call Center Optimization Related Software Downloads

AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements. You can use AnswerWIN to forecast service sevel, lost calls, average spped of answer, agent occupation, and to determine an optimal number of agents by finding the optimal balance between lost calls...

DOWNLOAD GET FULL VER Cost: $648.00 USD, 498.00 EUR
License: Shareware
Size: 2.1 MB
Download Counter: 11

Released: February 08, 2007 | Added: December 01, 2008 | Viewed: 1626

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive...

DOWNLOAD Cost: $0.00 USD
License: Freeware
Size: 263.7 KB
Download Counter: 128

Released: September 23, 2008 | Added: November 30, 2008 | Viewed: 2013

An advanced, yet simple-to-use phone answering machine for your voice modem. All the features you'd expect are supported: call monitoring and logging, Caller ID with pop-ups and voice alerts, "white" and "black" lists, customizable and personalized greetings, and conversation recording....

DOWNLOAD GET FULL VER Cost: $39.95 USD, 39.95 EUR
License: Shareware
Size: 2.3 MB
Download Counter: 291

Released: March 01, 2007 | Added: March 04, 2007 | Viewed: 3386

CutLog is intended to help sawyers obtain the optimum sawing solution as rapidly and easily as possible. This program allows to control various aspects of optimization process, including specifying the thickness of both center cants and side lumber. The optimum results can be printed. The...

DOWNLOAD Cost: $0.00 USD
License: Shareware
Size: 4.5 MB
Download Counter: 53

Released: March 03, 2007 | Added: March 06, 2007 | Viewed: 2003

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the...

DOWNLOAD GET FULL VER Cost: $149.00 USD
License: Shareware
Size: 4.7 MB
Download Counter: 39

Released: February 17, 2005 | Added: February 20, 2005 | Viewed: 2003

Free 1-hour search engine optimization crash course on the basics of search engine optimization and how to submit to search engines. The course is broken down into 10 chapters: 1. What Is Search Engine Optimization?; 2. Search Engine Optimization Part 1: Meta Tags; 3. Search Engine Optimization...

DOWNLOAD Cost: $0.00 USD
License: Freeware
Size: 676 B
Download Counter: 57

Released: April 22, 2004 | Added: April 25, 2004 | Viewed: 4210

Recording telephone conversations is essential nowadays. With a hard-copy of a telephone call, you will be able to prove your case. The program also popups and logs caller ID information. Phone Call Recorder can work as a powerful answering machine too. You can playback recorded messages on your...

DOWNLOAD GET FULL VER Cost: $34.95 USD
License: Shareware
Size: 337.1 KB
Download Counter: 29

Released: February 05, 2007 | Added: February 08, 2007 | Viewed: 1939

TapiRex shows a contact for an incoming phone-call with image, name and company. Microsoft Outlook is supported as source for the addresses as well as any other ODBC-database (like Access, mySQL, SQL-Server, ...). The program can even show incoming calls on any telephone plugged to any computer...

DOWNLOAD GET FULL VER Cost: $26.90 USD, 19.90 EUR
License: Shareware
Size: 4.7 MB
Download Counter: 9

Released: February 24, 2007 | Added: February 27, 2007 | Viewed: 1561

Phone recorder and Voice Mail center: Phone Recorder Plus 1.1 is a software allows you recording many hours of phone calls and save them into professional log. also, Phone Recorder Plus supports with full answering machine features. general point: Automatically records incoming calls, Records...

DOWNLOAD GET FULL VER Cost: $49.00 USD
License: Shareware
Size: 1.4 MB
Download Counter: 61

Released: February 20, 2007 | Added: February 23, 2007 | Viewed: 3425

Dictation Buddy is a Windows based program that records your voice from a microphone or telephone connection and saves the recording as a compressed sound file that you can play, edit, send, or publish. Dictation Buddy can be used to transcribe a recording or to record phone conversations from...

DOWNLOAD GET FULL VER Cost: $32.95 USD
License: Shareware
Size: 809.5 KB
Download Counter: 18

Released: December 10, 2001 | Added: January 01, 2005 | Viewed: 1849

The Trellian SEO Toolkit v2 is a Search Engine Optimization application that features all the Search Engine Optimization tools you will ever need to manage your web site and reach the top of the search engines! The Trellian SEO Toolkit is priced at only US $299.95 and includes the following...

DOWNLOAD GET FULL VER Cost: $299.95 USD
License: Shareware
Size: 1.8 MB
Download Counter: 20

Released: November 18, 2005 | Added: November 21, 2005 | Viewed: 3580

CleverCell Phone Manager is an easy-to-use logging, multimedia and synchronization software designed for mobile phones. Every cell phone owner can take advantage of using this software! Program can automatically log and synchronize data of your GSM phone with PC. It also has Multimedia Center for...

DOWNLOAD GET FULL VER Cost: $24.95 USD
License: Shareware
Size: 1.2 MB
Download Counter: 7

Released: February 25, 2005 | Added: February 28, 2005 | Viewed: 1446

ADOS Optical Design, Analysis and Optimization program Basic properties of ADOS: - Easy to use - intuitive user interface with drop down menues, dialog boxes, check lists. All commands can be entered with mouse and/or keyboard. You can concentrate on the optical details of your problem,...

DOWNLOAD GET FULL VER Cost: $199.95 USD
License: Shareware
Size: 4.4 MB
Download Counter: 5

Released: May 01, 2005 | Added: May 04, 2005 | Viewed: 2048

Web Optimization Easy( Web Optimization Angel): # Show how any webpage can ranking high in Google, Yahoo and MSN. # Show how top 10 ranking and competitor's website optimize their webpages. # Track the most optimization factors that search engines rank websites. # Help you optimize...

DOWNLOAD GET FULL VER Cost: $99.95 USD
License: Shareware
Size: 1.5 MB
Download Counter: 21

Released: March 15, 2007 | Added: March 18, 2007 | Viewed: 2211

WhoCalls will use your modem to detect the CallerID of a calling party. It will not answer the call, just display the caller information (if transmitted). If the caller is already in the database, its details and photo will be displayed. You may also use it to display information in an external...

DOWNLOAD GET FULL VER Cost: $7.00 USD
License: Shareware
Size: 1.4 MB
Download Counter: 26

Released: December 28, 2006 | Added: December 31, 2006 | Viewed: 2297

Web Optimization Easy Pro (Web Optimization Angel pro): Optimize website page to get top search engine ranking position. :# Show how any webpage can ranking high in Google, Yahoo and MSN. # Show how top 10 ranking and competitor's website optimize their webpages. # Track the most optimization...

DOWNLOAD GET FULL VER Cost: $199.95 USD
License: Shareware
Size: 957.3 KB
Download Counter: 26

Released: March 15, 2007 | Added: March 18, 2007 | Viewed: 2324

Would you like to record phone calls ? 'Red Call Recorder 1.1' is the perfect way. When accepting a call, this program will immediately recognize the caller, than just click the button and start recording. You can pause, or continue recording, all in real time! Also, you can PreScreen the call,...

DOWNLOAD GET FULL VER Cost: $22.50 USD
License: Shareware
Size: 920.8 KB
Download Counter: 22

Released: February 20, 2007 | Added: February 23, 2007 | Viewed: 1766

Today there do not exist any efficient way of making a phone call to a number not stored in the mobile phone. Bluetooth PC Dialer has been developed to solve this issue. With Bluetooth PC Dialer a phone call is never more then one click away independent of where the number is located. Bluetooth...

DOWNLOAD GET FULL VER Cost: $9.95 USD
License: Shareware
Size: 2.4 MB
Download Counter: 256

Released: December 01, 2005 | Added: December 04, 2005 | Viewed: 2837

SmartPacker improves space utilization in container shipping, trucking, and warehousing. The interface is very easy to understand, and the optimization engine used is Zhihuo's proprietary global optimization algorithm rather than the heuristic approaches by its competing products. It can handle...

DOWNLOAD GET FULL VER Cost: $650.00 USD, 280.00 EUR
License: Commercial
Size: 2.7 MB
Download Counter: 9

Released: March 30, 2007 | Added: April 02, 2007 | Viewed: 1566

Voice Call is an answering machine and telephone dialer with Caller ID and Speakerphone support. It will restore itself from the system tray on the ring of your phone and even can set Winamp on pause. Callers can be announced using any SAPI compliant text-to-speech engine. If the number is in...

DOWNLOAD GET FULL VER Cost: $35.00 USD
License: Shareware
Size: 1.8 MB
Download Counter: 44

Released: August 22, 2005 | Added: August 25, 2005 | Viewed: 3163