All | Free Erlang B Related Software Downloads

ErlangXLS provides Excel AddIns to calculate Call Center staffing requirements based on the widely used formulas of Erlang C und Erlang B. This includes service level, average speed of answer, agent occupation, trunk load, etc. While other providers sell Erlang-based software in expensive...

DOWNLOAD Cost: $0.00 USD
License: Freeware
Size: 263.7 KB
Download Counter: 128

Released: September 23, 2008 | Added: November 30, 2008 | Viewed: 2013

AnswerWIN is a Software Tool for Planning and Optimization of Call Center staffing requirements. You can use AnswerWIN to forecast service sevel, lost calls, average spped of answer, agent occupation, and to determine an optimal number of agents by finding the optimal balance between lost calls...

DOWNLOAD GET FULL VER Cost: $648.00 USD, 498.00 EUR
License: Shareware
Size: 2.1 MB
Download Counter: 11

Released: February 08, 2007 | Added: December 01, 2008 | Viewed: 1625

Comprehensive tool for statistical analysis and modeling of experimental and market data. Universal input from outside data sources: from text or database files; file type and edit in spreadsheet like control; copy/paste from spreadsheets applications like MS Excel or Access; extract curve in...

DOWNLOAD GET FULL VER Cost: $19.55 USD
License: Commercial
Size: 496.2 KB
Download Counter: 6

Released: January 07, 2010 | Added: August 29, 2010 | Viewed: 1488