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Active Web Helpdesk Feedback System
Active Web Helpdesk Info
License: Demo | Author: Activewebsoftwares | Requirements: Windows XP/2000 with IIS
Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.
Features
Requires Customer registration and email confirmation
Define unlimited depth and number of categories
Add unlimited Helpdesk Personnel Accounts
Assign a Helpdesk Personnel per Category
Helpdesk Personnel save the Question as FAQ.
Administrator Approval before FAQ is published
Advance Search Features
search by category
search all words
Activewebsoftwares Software
- Active Auction House - Web based auction software designed for auction house business (ex. ubid.com). Only the administrator can add products. Registered users are allowed only to bid on the products. Very easy to configure. Full ASP source code included.
- Active Link Engine - directory/search engine software. Features: categorizes links similar to Yahoo.com, Registered users can edit the links they submitted, bid for higher placement, get online click reports, Payal Integration, Banner Ad Management, Reviews and more
- Active Membership - Active Membership is a software designed to provide security for pay-to-view or members-only websites. Features a member authentication system,multi-level partner/affiliate system, create multiple Webmaster Accounts, Webmaster Billing System and more
- Active Photo Gallery - web-based photo gallery and search engine software. It uploads JPG images to the server and automatically creates the thumbnails. Features include: automatically computes the width, height,and size of the image and save it to the database and more
- Active Price Comparison - Price Comparison website. Allows site vistors to compare prices of a product from different shops. Shops can bid for higher placing through a pay-per-click system. Includes Advertiser Banner Module,Product Reviews, Shop Reviews, and more
- Active Progress Bar - add a progress bar in your asp scripts without installing DLLs
- Active Test - Add a test/assessment software to your web site. Each answer has a corresponding point. At the end of the test the points are tallied and results are shown based on the number of points.
- Active Time Billing - web-based time billing software designed for companies who charge clients on a per hour basis. It generates a technician productivity report, total monthly client accounts receivable report and more.
- Active Trade - Allows sellers to list their items for sale and for buyers to place bids. The winning bidder is chosen by the buyer(lowest bidder doesn't necessarily wins). Ideal for sites that buy or sell services or trading of goods. Open source.
- Active Web Mail - Active Web Mail is a web-based e-mail software (such as Hotmail). Allows you to send and receive email using only a browser. It gets e-mail from any POP server and saves it to an Access or MS SQL database. The ASP.NET VB source code is available.
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