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The Bat!

The Bat! 3.95

The Bat! is a powerful, highly configurable, yet easy to use, email client for the casual user or the power user, the home or the office. Unlimited multiple accounts and multiple users Familiar Explorer-style folders for organizing messages Easily configurable user interface with message...

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Active Web Helpdesk Download

Active Web Helpdesk 2

Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.


Features

Requires Customer registration and email confirmation
Define unlimited depth and number of categories
Add unlimited Helpdesk Personnel Accounts
Assign a Helpdesk Personnel per Category
Helpdesk Personnel save the Question as FAQ.
Administrator Approval before FAQ is published
Advance Search Features

search by category
search all words

Size: 520.0 KB | Download Counter: 31
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Released: March 08, 2003 | Added: March 11, 2003 | Viewed: 1525
 

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