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LBE Web Helpdesk Feedback System
LBE Web Helpdesk Info
License: Shareware | Author: Leigh Business Enterprises Ltd. | Requirements: Server:IIS or PWS. Client:Any javascript enabled browser
Help Desk designed to be operated via your web browser. You can use LBE Web Helpdesk on the Internet, an Intranet or even run it locally on a stand-alone machine. LBE Web Helpdesk can be installed on any Microsoft web server. It can be accessed from any machine running a Javascript enabled web browser. Powerful HelpDesk Software:- LBE Web Helpdesk will help you manage and control your helpdesk operation, without forcing you to change the way you work. Sensibly priced:- We charge per concurrent user, not individuals. Simple to use:- No extensive training is required. Our customers tell us that one of the major reasons they chose LBE Web Helpdesk is they found it very easy to understand and learn how to use it. Adapts to your needs:- Easily configured to reflect the way that you work. Easy to set up:- No need for an expensive on-site visit from us to install LBE Web Helpdesk. Scalable:- LBE Web Helpdesk can be used with the supplied Access database, Microsoft Sql Server or Oracle. Extensive Reporting:- Supplied with many reports. If you need further reports, you can build your own reports using many of the commonly available reporting tools. Integrates with our other Helpdesk Systems:-Both LBE Desktop Helpdesk and LBE Web Helpdesk can share the same database. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. System privileges. Manage support contracts.
Leigh Business Enterprises Ltd. Software
- LBE Attachment Stripper for MS Outlook - Remove attachments from your Outlook emails. Optionally save the attachments to a hard disk and insert a link to them into the message
- LBE Calendar Deduplicator for MS Outlook - Automatically delete duplicate Calendar items from MS Outlook. Move them to your Deleted folder or another of your choice. Prefix duplicates with a phrase of your choice.
- LBE Contact Deduplicator for MS Outlook - Automatically delete duplicate Contacts from MS Outlook. Move them to your Deleted folder or another of your choice. Prefix duplicates with a phrase of your choice.
- LBE Contact Tidy Up for MS Outlook - Tidy up Contact names - Remove any accidental double-spaces. Capitalizie the first letter of each word in name and address fields.
- LBE Desktop Helpdesk - Easy to use helpdesk software - sensibly priced. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied.
- LBE Email Deduplicator or MS Outlook - Automatically delete duplicate emails. Move them to your Deleted folder or another of your choice. Prefix duplicates with a phrase of your choice. Specify what criteria need to consider emails as duplicates.
- LBE Email Scheduler - Send newsletters to customers,friends, family. Schedule recurring emails. Keep in touch by email. * Send emails to your colleagues, friends and family * Use it for automatic reminders * Doesn't require Outlook or Outlook Express * Supports HTML
- LBE Resource Booker - Room & Equipment Booking web based software. Ideal for businesses, schools, colleges etc. Easy to install and set-up. Simple to use, no training required. Create bookings with ease from your web browser, ensuring your equipment is ready when you are.
- LBE Spam Tool - Deletes spam without you ever having to see it, based on key word/phrases. Monitor multiple accounts.Specify a list of phrases/words that identify a message as spam. Monitor multiple email accounts. Delete blank emails. Delete foreign language emails
- LBE Web Tools - Monitor up to 4 websites - even the best web servers in the world will go down occasionally. This tool lets you monitor up to 4 web sites so that you at least know before your customers/end-users tell you! Open multiple websites with a single click.
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