OfficeStatus Feedback System

License: Shareware | Author: Key Metric Software | Requirements: Separate server and client requirements (see readme.txt)

OfficeStatus solves the problems associated with trying to keep track of who's in and who's out of the office. Any member of your staff can determine at a glance whether an associate is in or out, at lunch, on vacation, etc.

IMPROVE STAFF COMMUNICATIONS

OfficeStatus puts user status, availability, and contact information at the fingertips of every staff member. An integrated messaging system allows for the exchange of notes between users. Powerful Status Watches inform users when others return to (or leave) the office.

IMPROVE CUSTOMER SERVICE

No more clients waiting on hold while a receptionist (or anyone else) tries to locate the requested person. Instantly access alternate contact information for any OfficeStatus user. Know where to forward those valuable sales calls when a staff member goes on vacation.

"RUN ANYWHERE" DISTRIBUTED SOFTWARE PLATFORM

OfficeStatus is based upon an industry standard web services communications model, providing tremendous deployment flexibility. Run OfficeStatus Client from any PC with a network or Internet connection. Track the status of in-house staff, telecommuters, contractors, and remote office members!

FLEXIBLE ADMINISTRATION AND CUSTOMIZATION

Easily create as many departments and custom status types as is required to support your organization. Customize status colors, address and phone number types, logging output, and more. All managed from within an intuitive web-based administrative interface.

BUILT-IN REPORTING CAPABILITY

OfficeStatus Client has built-in "Phone List" and "User Status History" reports. While the full Phone List report is avaialble to all users, the contents of the User Status History report is managed by the security role of the logged in user.