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BridgeTrak Help Desk Software Feedback System

BridgeTrak Help Desk Software Info

BridgeTrak Help Desk Software Picture

License: Demo | Author: Kemma Software | Requirements: Pentium Processor700mhz+, 512MB RAM, 80mb

Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, automatic email receive to convert emails into issues.
 
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