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Voicent Predictive Dialer
Voicent Predictive Dialer 6.2.1
Category:
Internet & Networking / Communications
| Author: Voicent Communications, Inc
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Cost: $0.00 USD
License: Freeware
Size: 284.0 KB
Download Counter: 44
AgentDialer is a predictive dialer and a semi automatic dialer system combined. In predictive dialing mode, the system automatically dials the next phone number, if it is answered by an answering machine, it leaves a pre-recorded message or simply hangs up; if it is answered by a live person, it connects the call to an agent automatically.
In semi automatic dialing mode, the system can rapidly dial a phone number by the press of a key. Once connected, you can talk on the line, play pre-recorded audio files, record the whole conversation, or transfer the call to another agent. Use AgentDialer will increase your productivity for make a large number of outbound calls.
Predictive Dialing Key Features include no telephony hardware or phone line required. Calls are made through Skype. Agent can work remotely, such as at home. Screen popup contains all information about the current call. Skip answering machines or leave message automatically. Record phone conversation. Save notes about the phone call. Agent call report. Support multiple phone lines and multiple agents
Semi-automatic Dialing Key features include, dial a phone number, transfer the call to another number, play a pre recorded message, record the conversation, all by the press of a key.
General features include easy to use spreadsheeting, do not call scrubber, import and export call list.
Requirements: Windows 2000, Windows XP, voice modem
OS Support:
Language Support:
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