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Request Tracker Feedback System
Request Tracker Info
License: Shareware | Author: CyberNiche Software | Requirements: Windows 95 or higher, 10 Mb disk space
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.
Request Tracker is easy to use -- one screen records all pertinent information about a single request. Extensive search capabilities allow you to use the program's database to identify similar problems or requests that were handled in the past, making the solutions instantly available. Complete on-line documentation and context-sensitive help is provided.
CyberNiche Software
- All Home Inventory - All Home Inventory is an easy to use database program that allows you to quickly build a permanent record of your property and its value. You may record descriptions, serial numbers, value, location, photographs and more.
- Books Program - Quickly catalog your book collection or library. Enter as much or as little as you are interested in tracking. Use key word searching to easily locate any book in your collection.
- Coin Tracker - Quickly catalog your entire coin collection, recording as much or as little information as you like. Easily search the database or output your data to reports, html pages or export to other software.
- Order-Auction Tracker - Order/Auction Tracker provides an easy database for tracking purchases, mail orders, sales, rebates and more. Use one simple screen to record all the details: what was bought (or sold), for how much and from who.
- PMaint - PMaint Preventive Maintenance Scheduler is for quickly and easily building a database of regularly occurring preventive maintenance tasks that need to be performed for your business. Schedule, delegate, print work orders, track completion status.
- The Keys Program - The Keys Program is an easy to use database for businesses to keep track of keys for buildings, offices or vehicles that are issued to employees or other individuals. The program will keep a complete and permanent record of all key loans.
- The Seed Program - The Seed Program for Windows is a database system for garden seeds. Use it to help organize your seeds -- keep track of what seeds you have purchased, where they are from, how old they are or what seeds you need to buy.
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