Must Have | TOP 100 | Authors | Reviews | RSS | Submit

Recommended Software

UnHackMe

UnHackMe 7.80.0.481

The main difference between UnHackMe and other antirootkit software is its detection method. Precise double-checking for a Windows-based PC, which allows identifying and eliminating any types of malicious software. Instant tracking of malicious code in the system. UnHackMe was initially...

DOWNLOAD
 
 

Easy-CSS Download

Easy-CSS 1.01

Easy-CSS Screenshot
For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are not strictly technical, but of a wider nature. i.e. visit to a bank, appointment with a new client....The appointments are displayed by technician. The steps required for a successfull use of the program are the follows (Step 1) Define your Technicians, Customers and Contracts. Define as a technician any person in your company that is capable of dealing with customers problems. (Step 2) Setup your Help Desk Knowledge Base. Information is power. Dont let this power stay only into your head. Multiply it by sharing it with others. How? Write down all of your technical knowledge. (Step 3) Start Receiving Customer Requests. Start up your engine! Receive calls from your customers. Check immediately the status of your customer. Is he in a contract? (Step 4) Put Customer Requests and Technicians on Scheduler. See your schedule in a time table. See all of your appointments (strictly technical or of any other nature). Examine the schedule totally or separately for any of your technicians. (Step 5) Complete the Customer Requests. Now that everything is put on schedule, all that has to be done is to give each of your technicians his daily schedule. By the end of the day, set all of the completed requests as completed to your books.

Size: 9.3 MB | Download Counter: 14
If Easy-CSS download does not start please click this: Download Link 1
Can't download? Please inform us.

Released: March 16, 2006 | Added: March 19, 2006 | Viewed: 1673
 

Related Software

  • Request Tracker Icon Request Tracker - For help desks or any type of call center. Quickly build a database to manage and track requests made by customers. Easily search the database of past problems and solutions. Output your data to reports, html pages or export to other software.
  • Radix Icon Radix - Radix enables you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Free for personal use.
  • Queuing Model Excel Icon Queuing Model Excel - Calculate the optimum number of customer service points (staff) to minimize costs for your business. Identify the impact of changes in service staff, the number of customers waiting, their average waiting time, and service point (staff) utilization.
  • No Icon Querybot Web Knowledgebase/FAQ - Querybot adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24-7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email
  • No Icon Dispatcher Deluxe - For Contractors and Tradesmen, Schedule Repairs and Service Create up to 20 Work Vehicles. Create Customer records. Schedule Requests for Service, Vacations, etc Track Service Completions delete and Reschedule Service events
  • No Icon EnCircle CRM - A full featured CRM and business automation solution thats lightweight and maintenance free. Perfect for small businesses. Feature list include customer and contact management, project management, support case tracking, and many business activities.
  • No Icon DEKSI CRM - DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution.
  • Universal FAQ Manager 2008 Icon Universal FAQ Manager 2008 - Universal FAQ Manager 2008 - knowledge base software, customer support software, online support software, or technical support software. Called FAQ Management Software, it saves businesses time and money by delivering higher customer satisfaction.
  • DEKSI CRM for Linux Icon DEKSI CRM for Linux - DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution.
  • eTalkup Icon eTalkup - Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your website and to chat with them in real-time. eTalkup helps you make money by enabling you to give great customer service.
 

Actual Software | Link To Us | Links | Contact

Must Have | TOP 100 | Authors | Reviews | RSS | Submit