All | Free Customer Service Related Software Downloads

The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the...

DOWNLOAD GET FULL VER Cost: $27.00 USD
License: Shareware
Size: 150.9 KB
Download Counter: 67

Released: July 16, 2001 | Added: January 01, 2003 | Viewed: 2413

Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. The system records...

DOWNLOAD Cost: $19.95 USD
License: Shareware
Size: 2.9 MB
Download Counter: 11

Released: December 14, 2004 | Added: December 17, 2004 | Viewed: 1295

Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave....

DOWNLOAD Cost: $0.00 USD
License: Freeware
Size: 3.1 MB
Download Counter: 98

Released: June 12, 2008 | Added: June 16, 2008 | Viewed: 9725

For Contractors and Tradesmen, Schedule Repairs and Service Create up to 10 Work Vehicles. Create Customer records. Schedule Requests for Service, Vacations, etc. Track Service Completions delete and Reschedule Service events.Schedule Recurring Events such as a maintenance program or weekly...

DOWNLOAD Cost: $29.95 USD
License: Commercial
Size: 53.1 KB
Download Counter: 15

Released: April 30, 2004 | Added: May 03, 2004 | Viewed: 1745

Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search...

DOWNLOAD Cost: $0.00 USD
License: Freeware
Size: 4.4 MB
Download Counter: 202

Released: March 18, 2005 | Added: March 21, 2005 | Viewed: 3957

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are...

DOWNLOAD GET FULL VER Cost: $99.00 USD, 99.00 EUR
License: Shareware
Size: 9.3 MB
Download Counter: 14

Released: March 16, 2006 | Added: March 19, 2006 | Viewed: 1671

VueChat is a set of business solutions, techniques and technologies that allow people to communicate and build modern and efficient relations with customers and partners all over the world. For home use, you may want to begin with VueChat Home which is the easiest way to start. With VueChat...

DOWNLOAD GET FULL VER Cost: $19.00 USD
License: Shareware
Size: 607.9 KB
Download Counter: 457

Released: January 01, 2005 | Added: January 04, 2005 | Viewed: 2522

Miracle Service provides a comprehensive service management and dispatch software solution. It provides Customer and Equipment Management information along with Dispatching, Inventory, Invoicing and Reporting. From our powerful inventory module through our integrated service management module...

DOWNLOAD GET FULL VER Cost: $895.00 USD, 1149.00 CAD
License: Commercial
Size: 60.4 MB
Download Counter: 13

Released: December 06, 2005 | Added: December 09, 2005 | Viewed: 2275

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the...

DOWNLOAD GET FULL VER Cost: $149.00 USD
License: Shareware
Size: 4.7 MB
Download Counter: 39

Released: February 17, 2005 | Added: February 20, 2005 | Viewed: 1994

As a web host, you own a server infrastructure and provide several services for your customers. Your customers expect a 100% availability and uptime and if a server fails, they may become angry and frustrated. After all, they are paying for an online, not offline service! Testingpoint is a...

DOWNLOAD GET FULL VER Cost: $29.90 USD, 29.90 USD
License: Shareware
Size: 52.5 MB
Download Counter: 22

Released: June 10, 2007 | Added: September 13, 2007 | Viewed: 1549

Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Radix includes several sophisticated and fully integrated modules: Help Desk,...

DOWNLOAD Cost: $0.00 USD
License: Freeware
Size: 26.5 MB
Download Counter: 49

Released: February 13, 2006 | Added: February 16, 2006 | Viewed: 2351

DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis,...

DOWNLOAD GET FULL VER Cost: $395.00 USD
License: Shareware
Size: 38.0 MB
Download Counter: 111

Released: May 30, 2008 | Added: May 30, 2008 | Viewed: 2973

ProvideSupport is an online service that allows you to chat with your website visitors, enabling you to give instant online customer support and proactively sell your product. This web-hosted system means you don't have to worry about server capacity, bandwidth usage, system upgrades and other...

DOWNLOAD GET FULL VER Cost: $15.00 USD
License: Shareware
Size: 4.2 MB
Download Counter: 133

Released: January 22, 2007 | Added: January 25, 2007 | Viewed: 3545

The functionality of Application as Service is aimed to let you launch any program as Windows service. With this utility you can easily run application as service at system boot without starting a user session. It also lets you create, view, edit and manage services on local and remote...

DOWNLOAD GET FULL VER Cost: $79.95 USD, 59.95 EUR
License: Shareware
Size: 6.9 MB
Download Counter: 6

Released: April 29, 2011 | Added: July 14, 2011 | Viewed: 2212

Igoodsoft CRM System is On-Demand Small Business Customer Relationship Management System(CRM).Collect and organize all CRM data of your organization in order to keep track of your customers and improve your service quality.It can manage your marketing, customers, suppliers, purchase, sales and...

DOWNLOAD GET FULL VER Cost: $98.95 USD
License: Shareware
Size: 4.8 MB
Download Counter: 12

Released: February 12, 2007 | Added: February 15, 2007 | Viewed: 1597

DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and...

DOWNLOAD Cost: $595.00 USD
License: Shareware
Size: 32.2 MB
Download Counter: 38

Released: March 30, 2007 | Added: April 02, 2007 | Viewed: 2639

Need not port mapping, need not dynamic DNS, control computers inside the LAN of your customer with any program you like. Remote Maintenance into Intranet! For provide servings to customers, are you often need to operate customer??™s computers? But if the computers of customer are inside their...

DOWNLOAD GET FULL VER Cost: $199.00 USD
License: Shareware
Size: 983.8 KB
Download Counter: 37

Released: May 10, 2007 | Added: May 13, 2007 | Viewed: 1964

Customer Backup is a simple and extremely easy to use Database Software Package that is able to keep records and information with regards to your customers. This product is highly suitable for small scale businesses that are looking for a versatile way to store details about their...

DOWNLOAD GET FULL VER Cost: $29.99 USD, 29.99 USD
License: Shareware
Size: 4.7 MB
Download Counter: 8

Released: June 05, 2009 | Added: June 07, 2009 | Viewed: 1492

Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in...

DOWNLOAD GET FULL VER Cost: $197.00 USD
License: Commercial
Size: 1012.9 KB
Download Counter: 4

Released: February 13, 2008 | Added: March 04, 2008 | Viewed: 1491

Easy Customers - program is a customer database. The program enables you to store, edit and search for information about your customers, keep records of your contacts with them, schedule your contacts, send personalized Email messages etc. EasyCustomers makes your services much more efficient....

DOWNLOAD GET FULL VER Cost: $40.00 USD
License: Shareware
Size: 2.2 MB
Download Counter: 17

Released: November 01, 2005 | Added: November 04, 2005 | Viewed: 1707