Recommended Software
VentaFax Business 6.0
VentaFax is a full-featured fax and answering machine software with color fax support. It sends and receives faxes and turns your PC with a fax modem into a versatile answering machine with remote control and email integration. You can retrieve your fax and voice messages from any touchtone phone...
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Active Web Helpdesk Download
Active Web Helpdesk 2
Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized.
The source code with Access or MS SQL database is available.
Features
Requires Customer registration and email confirmation
Define unlimited depth and number of categories
Add unlimited Helpdesk Personnel Accounts
Assign a Helpdesk Personnel per Category
Helpdesk Personnel save the Question as FAQ.
Administrator Approval before FAQ is published
Advance Search Features
search by category
search all words
Size: 520.0 KB | Download Counter: 31
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