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123 Live Help Chat Server Software Feedback System
123 Live Help Chat Server Software Info
License: Shareware | Author: TopCMM Software Corp. | Requirements: Sun J2SDK1.4.x
123 Live Help Chat Server Software offers full-featured software or hosting service for your sales rep. or supporter to one-to-one chat with website visitors, to promote sales with online customer support. It's Java chat server& flash live chat client with cheap price.
123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.
Features:
*Real-time Text Chat & Optional Video Chat for Staff
123LiveHelp java server enables instant chat.
*Web-based Client
123LiveHelp flash client loads fast and is completely web-based, so the end users don't need to download any plug-in application to chat directly with staff.
*One to One Chat
between (potential) customers and agent.
*Visitors Waiting in Queue
to get the permission to chat with agent.
*Chat Transfer
from one representative to another.
*Canned Answers
Agent has predefined answers to serve clients more efficiently and eliminate typing repetitive answers.
*Auto-detect Customer Language
and display interface language.
*Member or Guest
Visitors can choose to directly chat as guest, or register to keep his identity.
*Multiple Chat Requests
One agent can chat with multiple clients, multiple agents are also supported.
*Push URL
Push web pages to the visitor.
*Custom UI
Customizable client interface, and skin collection to choose the right style from.
*Integrate External Database
of your existing portal or forum.
*Auto-detect User Details
Auto-detect extensive visitors information including IP address and country, display summary in agent window.
*Backend Monitor
Admin has overall power to monitor all the conversation that are currently in progress. *Sound Notification
*Department Management
*Account Management
*Search Transcripts
TopCMM Software Corp. Software
- 123 Flash Chat Server Software - The leading chat server software for dating and social networks, It can be easily added to all websites: Joomla!, Skadate, phpBB, vBulletin...with multiple skins, single sign-on, social connect, user levels, video conference mode! Free trial now!
- 123 Flash Chat Official Windows Client - With this exe client, even those members who unfortunately don't have flash player on their machines can enjoy 123 flash chat now! By downloading this exe client ,user can also save the time of loading everytime.
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