All | Free Search for: Customer Service Manager

The Queuing Model will calculate the optimum number of customer service points (staff) to minimize costs for your business. It considers the average arrival rate of customers, the average customer service rate, the cost to the business of customer waiting time (customer dissatisfaction), and the...

DOWNLOAD GET FULL VER Cost: $27.00 USD
License: Shareware
Size: 150.9 KB
Download Counter: 18

Released: July 16, 2001 | Added: January 01, 2003 | Viewed: 404

Querybot's award-winning system adds a powerful knowledgebase/interactive FAQ to any website almost instantly. Querybot is your 24 by 7 customer service front line. Querybot will instantly answer repetitive customer questions while forwarding unresolved issues to you by email. The system records...

DOWNLOAD Cost: $19.95 USD
License: Shareware
Size: 2.9 MB
Download Counter: 0

Released: December 14, 2004 | Added: December 17, 2004 | Viewed: 158

Greet your customers online, and help them buy! eTalkup is a free service that enables you to keep track of who's visiting your web site and to chat with them in real-time. Many online shoppers have questions and when they cannot be answered they may become frustrated and annoyed and leave....

DOWNLOAD Cost: $0.00 USD
License: Freeware
Size: 3.1 MB
Download Counter: 40

Released: June 12, 2008 | Added: June 16, 2008 | Viewed: 771

Universal FAQ Manager is knowledge base software, customer support software, online support software, or technical support software. Specifically called FAQ Management Software, quality releases such as Universal FAQ Manager 2008 save businesses time and money immediately, pay for themselves in...

DOWNLOAD GET FULL VER Cost: $197.00 USD
License: Commercial
Size: 1012.9 KB
Download Counter: 0

Released: February 13, 2008 | Added: March 04, 2008 | Viewed: 335

For Contractors and Tradesmen, Schedule Repairs and Service Create up to 10 Work Vehicles. Create Customer records. Schedule Requests for Service, Vacations, etc. Track Service Completions delete and Reschedule Service events.Schedule Recurring Events such as a maintenance program or weekly...

DOWNLOAD Cost: $29.95 USD
License: Commercial
Size: 53.1 KB
Download Counter: 6

Released: April 30, 2004 | Added: May 03, 2004 | Viewed: 191

Radix will enable you to manage customer information and resolve issues more efficiently by providing a centralized interface for contact management, customer service, time tracking, and electronic communication. Radix includes several sophisticated and fully integrated modules: Help Desk,...

DOWNLOAD Cost: $0.00 USD
License: Freeware
Size: 26.5 MB
Download Counter: 12

Released: February 13, 2006 | Added: February 16, 2006 | Viewed: 277

Daffodil CRM is an open source customer relationship management software that enables seamless coordination between sales, marketing, customer service, field support and other functions that handle customer contact for an enterprise. Daffodil CRM possesses a set of useful features like search...

DOWNLOAD Cost: $0.00 USD
License: Freeware
Size: 4.4 MB
Download Counter: 121

Released: March 18, 2005 | Added: March 21, 2005 | Viewed: 706

For Easy Customer Service and Support. This software manages the customer requsets, based on a contract base or not. Customer requests may be serviced via phone, using the help desk, or by thechnicians. An Outlook like calendar helps all the scheduling. The appointments that can be scheduled are...

DOWNLOAD GET FULL VER Cost: $99.00 USD, 99.00 EUR
License: Shareware
Size: 9.3 MB
Download Counter: 10

Released: March 16, 2006 | Added: March 19, 2006 | Viewed: 231

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Through its transparent data flow, rapidHELP is always just a mouse click away from all...

DOWNLOAD Cost: $0.00 USD
License: Demo
Size: 45.0 MB
Download Counter: 11

Released: January 10, 2005 | Added: January 13, 2005 | Viewed: 244

VueChat is a set of business solutions, techniques and technologies that allow people to communicate and build modern and efficient relations with customers and partners all over the world. For home use, you may want to begin with VueChat Home which is the easiest way to start. With VueChat...

DOWNLOAD GET FULL VER Cost: $19.00 USD
License: Shareware
Size: 607.9 KB
Download Counter: 202

Released: January 01, 2005 | Added: January 04, 2005 | Viewed: 400

Whether you are a webmaster of a personal website, or the HR Manager for an international company, Global Site Support will save you enormous time and costs when managing customer communication and support. Global Site Support is a fully supported enterprise Customer Relationship Management...

DOWNLOAD GET FULL VER Cost: $23.00 USD, 29.99 AUD
License: Commercial
Size: 290.5 KB
Download Counter: 1

Released: June 22, 2005 | Added: June 25, 2005 | Viewed: 213

Business Letter Professional includes more than 1600 typical business letter templates. With this software, you need not to hire a business letter expert to write for you, - you can write impressive and effective letters yourself with strengthened skills, less time and no extra money cost. The...

DOWNLOAD GET FULL VER Cost: $39.99 USD
License: Shareware
Size: 1.6 MB
Download Counter: 2

Released: March 10, 2007 | Added: March 13, 2007 | Viewed: 197

Web-based Helpdesk Manager. It works by routing the Customer questions to the proper Helpdesk Personnel. Helpdesk Personnel then answer the question (email sent to the customer) and can save it to the FAQ (Frequently Asked Questions) database. The FAQ is searchable and categorized. The source...

DOWNLOAD GET FULL VER Cost: $749.00 USD
License: Demo
Size: 520.0 KB
Download Counter: 3

Released: March 08, 2003 | Added: March 11, 2003 | Viewed: 181

Cafe Manager Pro is Internet cafe software for cyber cafe management. Designed to assist in day to day of Internet cafe administration. Produce charges using unlimited, completely configurable billing schemes. With integrated Point Of Sales system sell snacks, drinks and charge printer, scanner...

DOWNLOAD GET FULL VER Cost: $129.00 USD, 109.00 EUR
License: Shareware
Size: 13.4 MB
Download Counter: 35

Released: February 20, 2006 | Added: May 26, 2006 | Viewed: 389

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the...

DOWNLOAD GET FULL VER Cost: $149.00 USD
License: Shareware
Size: 4.7 MB
Download Counter: 4

Released: February 17, 2005 | Added: February 20, 2005 | Viewed: 257

Miracle Service provides a comprehensive service management and dispatch software solution. It provides Customer and Equipment Management information along with Dispatching, Inventory, Invoicing and Reporting. From our powerful inventory module through our integrated service management module...

DOWNLOAD GET FULL VER Cost: $895.00 USD, 1149.00 CAD
License: Commercial
Size: 60.4 MB
Download Counter: 9

Released: December 06, 2005 | Added: December 09, 2005 | Viewed: 233

Exe To Service allows you to install any Windows executable, Visual Basic or Java script as a service. Windows services are background processes that do not interfere with the logged user's environment. Windows services are controlled by the Service Control Manager. You can start them on boot...

DOWNLOAD GET FULL VER Cost: $39.95 USD
License: Shareware
Size: 757.0 KB
Download Counter: 2

Released: March 27, 2006 | Added: March 30, 2006 | Viewed: 169

DEKSI CRM is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and analysis,...

DOWNLOAD GET FULL VER Cost: $395.00 USD
License: Shareware
Size: 38.0 MB
Download Counter: 56

Released: May 30, 2008 | Added: May 30, 2008 | Viewed: 520

As a web host, you own a server infrastructure and provide several services for your customers. Your customers expect a 100% availability and uptime and if a server fails, they may become angry and frustrated. After all, they are paying for an online, not offline service! Testingpoint is a...

DOWNLOAD GET FULL VER Cost: $29.90 USD, 29.90 USD
License: Shareware
Size: 52.5 MB
Download Counter: 0

Released: June 10, 2007 | Added: September 13, 2007 | Viewed: 200

DEKSI CRM for Linux is a powerful and feature rich multi-platform and scalable, on demand, Web-enabled CRM solution complete with marketing automation, sales force and contact automation, contract automation, quote and invoice management, product management, sales forecasting, reporting and...

DOWNLOAD GET FULL VER Cost: $595.00 USD
License: Shareware
Size: 32.2 MB
Download Counter: 15

Released: March 30, 2007 | Added: April 02, 2007 | Viewed: 286