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Akeni Help Desk Assistant Enterprise IM Feedback System

Akeni Help Desk Assistant Enterprise IM Info

Akeni Help Desk Assistant Enterprise IM Picture

License: Demo | Author: Akeni | Requirements: Pentium 266 or better

Akeni Help Desk Assistant can be used with Akeni Enterprise Instant Messaging IM. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. Some of our features are: session transcripts for future reference; team based support that allows one operator to call upon another for assistance or to transfer a session to another operator; canned replies for frequently asked questions; etc. You can implement your corporate instant messaging IM policies.
 
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Akeni Software

  • No Icon Akeni Enterprise Instant Messaging LDAP - Akeni Enterprise Instant Messaging IM is an enterprise messaging system that offers strong encryption, along with Active Directory / LDAP integration. Features includes IM chat, conference, file transfer, notification, alerts, optional web client.
  • No Icon Akeni LAN Messenger (Instant Messaging) - Akeni LAN messenger is a business instant messaging IM for LAN. Akeni LAN messenger is NOT based on Winpopup. The LAN Edition does not require connection to the internet and does not require a server.
  • No Icon Akeni Secure Instant Messaging - Expert - Akeni Secure Instant Messaging IM - Expert Edition, is a secured client/server instant message solution for business, enterprise, and corporate im use. It supports standard messaging features such as chat, conference , notification, file transfer
 

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